Writing
Notes on building software, products and AI systems.
Occasional writing about the engineering problems that emerge while building real products.
The accessibility issue isn't fixed when the ticket is closed
What gets lost when a person's difficulty becomes a data point in a tracking system?
Building Lumi has made me think more about the gap between closing a ticket and actually removing a barrier.
Accessibility / Product Engineering
The model is only one part of the system
What does it actually take to turn AI into dependable software?
Rebuilding Artemis changed the question from what the model could do to what the software around it needed to control.
AI Systems / Engineering